888-828-2637

Expert Patient Monitor Repairs 
for Critical Care Reliability

20+ Years of Specialized Expertise in Restoring Patient Monitors for Hospitals Nationwide

Our mission is keeping equipment healthy for patient care.

Experience the BMES difference:

  • 95%+ Repair Success Rate
  • 3-5 Day Turnaround
  • Flat-Rate Pricing
  • ISO 9001 & ISO 13485 Certified
  • 6-Month Confident Care Warranty
Get a Repair Quote
broken patient monitor philips mx450

Patient Monitor Failures Put Critical Care at Risk

Accuracy is everything when monitoring patient vitals.

Patient monitors suffer increased wear and tear due to:

  • Multiple input connections
  • Frequent use and transport
  • Touchscreen malfunctions
  • Display and power supply failures
  • Software and calibration issues

BMES repairs 15,000+ devices annually through our 22,000 sq ft facility.

Component-Level Repairs That Restore Monitors to Patient-Ready Condition

Common Issues We Fix:

  • Display and touchscreen failures
  • Power supply problems
  • Network connectivity issues
  • Alarm system irregularities
  • Parameter module malfunctions
  • Software configuration

Our Capabilities:

  • Component-level board repairs
  • IPC-certified soldering technicians
  • Software updates & troubleshooting
  • Physical damage restoration
  • Screen replacement
  • Battery replacement

Patient Monitor Brands We Service

MP and MX Series

Dash and Carescape B Series

Lifescape Series

...and other trusted monitor brands

Getting Your Patient Monitor Back to Service is Easy

1. Simple Handoff

Ship your device to us or set it aside for your rep to pick up (in select locations). No complicated forms. No RMA needed.

2. Comprehensive Repair & Inspection

We restore your monitor to patient-ready condition following our 7-Step Critical Care Process with detailed diagnostics and OEM-standard repairs.

3. Return to Service

Receive your repaired monitor within 3-5 days, backed by our Confident Care Warranty.

Every Monitor Goes Through Our Proven 7-Step Critical Care Process

We put every patient monitor that enters our repair depot through the same time-tested process to ensure we efficiently complete a quality repair every time.

 

Our commitment to our Care Process consistently results in a 95+% success rate of repairs at the flat rate.

Frequently Asked Questions

We service the full line of patient monitors from Philips (MX, MP series), GE (Dash, Carescape B series), Nihon Kohden, Welch Allyn, Oridian, and many other brands.
We consistently achieve a 95% or higher repair success rate at our flat rate.
Most repairs are completed and shipped back within 3-5 business days of arrival at our facility.
When no problem is found or repair isn't possible, there is no charge.
If your device is not functioning as expected, simply follow the steps of the standard repair order process and indicate "warranty" on your repair order. Our technicians will address the repair and return it to you at no additional cost.
No RMA needed. Just contact your rep or visit our website to initiate a repair.

Patient Monitor Failure?

Think BMES. We'll Take Care of It.

Get a Quote for your Patient Monitor Repair

 

Complete this simple form to contact your area account manager who will follow up with a quote.

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