Employee Profile Questions
How long have you worked for BMES?
I started working at BMES in February 2013
What is your job title and what do you do?
Business Development Manager. I market and provide services and products to both existing and new customers. My responsibility is to deliver a customer experience that is second to none that ensures customer retention while making it easy for our customers to do business with BMES.
What do you enjoy about your job?
I enjoy meeting new clients, developing a relationship with them and supporting them. I enjoy working with the Bio-Med Techs to understand their business and be part of the solution to help them be successful.
Tell us about your family and what you like to do outside of work.
My wife Annette and I have been married over 33 years and we have three wonderful children. My son Tommy is 25 years old and is a Special Needs Child. My son Dan is 22 years old and is attending The College of New Jersey working on getting his Bachelors / Masters degree in Special Education with his goal of becoming a Special Education teacher. My daughter Jennifer is 17 years old and is a Senior in High School.Jennifer is looking to attend college when she graduates and wants to be a Speech Pathologist. Outside of work, I enjoy being with my family. I enjoy music, sports, traveling and anything to do with the beach. I am also actively involved in my Township with the New Jersey Special Olympics. I am the Head Coach of our Speed Skating Team and the Assistant Head Coach of our Track Team.
What do your customers appreciate the most about you?
I have received many favorable responses back from my clients appreciating the extra effort and support that I provide them. My clients appreciate that I effectively and consistently communicate with them and keep them updated on the status of their repairs. They appreciate my level of follow up with them and the fact that I will do whatever it takes to make them very satisfied.